Digital performance

Your prospects find you. What happens next?

From the first search result to the decisive click, find out what slows down your online customer journey — and the practical actions to improve it.

The customer journey does not stop at your website.

Be found

Your Google Business Profile, local visibility and the consistency of your information where prospects start their search.

  • Google Business Profile
  • Hours & contact details
  • Reviews & reputation

Make the offer clear

Your website and mobile experience must make the offer clear, credible and easy to browse.

  • Website & mobile
  • Offer & trust signals
  • Useful social media

Turn clicks into contacts

Friction points before the call, booking or quote request are identified, then the fixes are prioritised.

  • Calls to action
  • Measurement
  • Top 5 actions

How the review works

  1. Scoping

    A short questionnaire about your business and your objectives.

  2. Analysis

    36 checkpoints reviewed remotely — no site visit needed.

  3. Summary

    A clear reading of the situation, with findings and evidence.

  4. Priorities

    A top 5 of priority actions to improve your journey.

This review analyses your online journey. It does not include a visit to your premises.

Let's talk about your priorities.

A free 20-minute call, with no commitment, to understand your situation and check whether MERCAVEO can help.