Reduce losses
Stock, out-of-stocks, shrinkage and organisation: link shop-floor findings to operating priorities.
Business performance
Find where your store loses performance.
The MERCAVEO performance audit cross-checks customer experience, merchandising, stock, organisation, management and indicators to highlight areas of attention and priority actions.
Where do you want to act first?
Engage the team
Management, routines and responsibilities: understand what helps or hinders execution.
Steer the business
Indicators and action plan: rank the levers according to the level of diagnostic or support chosen.
Six pillars analysed
Customer experience
What customers see, feel and experience in the store.
Merchandising
Layout, presentation and readability of the offer.
Stock & losses
Availability, out-of-stocks and shrinkage.
Organisation
Tasks, schedules and use of time.
Management
Team routines, roles and engagement.
Steering
Indicators, decisions and follow-up of priorities.
Formats range from a short 2–3 hour field diagnostic to a full-day 360° audit on site.
Let's talk about your priorities.
A free 20-minute call, with no commitment, to understand your situation and check whether MERCAVEO can help.